In order for commission to be paid on an order, the sales rep(s) on the order must be set up as specified. The commission calculation control screen must be set, and at least one item on the order needs to be commission-able set in the item master
Commission Splits on an Order
The Salesrep on the order is initially the 1 Sales Rep set to receive 100% commission on the order. To view this, query an order and click the ‘Salesrep’ button. To add another sales rep, select another salesrep in the Salesrep 2 field. The sum of the percentages for the sales reps selected cannot be greater than 100%, but it can be less than 100%. When you add to the sales rep list for an order and save, you will be prompted if you want to cascade the change to all un-invoiced lines. Select yes, if you want the change applied to all un-invoiced lines.
If you want to change the split at only the lines, then go to the ‘Line Salesrep’ tab of the order.